Simply Piano
Account & billing, note recognition help, other technical issues
By Debra and 1 other2 authors89 articles
- Subscribe to Simply Piano
- Learn with your Family (Multiple Profiles)
- My Payment Failed - Help!
- Understanding Simply discounts
- Choose an Individual, Duo or Family Plan
- What can I access for free in Simply Piano?
- How to use Simply Piano with my other Simply subscriptions
- How does upgrading work? Will I be charged twice?
- Paying with my Apple/Google gift card balance
- Simply Piano XR
- Turn off the subscription renewal for Simply Piano
- Request a Refund for Simply Piano
- How to Cancel my Free Trial
- Renew your Subscription
- Log into your Simply Piano Account
- Log in on Multiple Devices
- Add, Delete, or Reset a Profile
- Merging Accounts or Updating Your Simply Email
- How can I change the email address associated with my subscription?
- Reconnect to your Subscription
- Issues receiving or using your 4-digit sign-in code
- Recover Lost Progress
- How do I find my Apple or Google Play Order ID?
- Charged during your Free Trial
- Why isn't my premium Simply Piano account working?
- Deleting my Simply Account
- How to check if you have a Premium subscription in Simply Piano
- Simply Piano App Status
- Supported OS Versions - Simply Piano
- Lagging and Freezing on Android Devices
- Lagging and Freezing on Apple Devices
- Bluetooth Headphones and Bluetooth MIDI
- Will I lose my progress if I delete and reinstall the app?
- How to Partner with Simply
- Contact us - we'd love to hear from you!
- How to spot an official Simply website 👀
- How to enable White Background (iOS only)
- Learning with Simply Piano: The basics
- Soloist and Chords - Choosing a Course Path
- How does the Song Library work?
- Understanding PLAY
- Understanding Star Levels
- What are 5-minute workouts?
- How do streaks work in Simply Piano?
- Can I schedule practice reminders?
- What languages is Simply Piano available in?
- Is the app experience different for children?
- Trinity College London piano certificate
- 🎹 Simply Piano Challenges
- Can I practice my piano skills on the go with Simply Piano?
- Can I use Simply Piano without a piano?
- Simply Workshops
- How to hide a song (kids profiles)
- How do XP and rewards work? (Kids profiles)
- Simply Classics
- My subscription was purchased through Sweetwater. How do I activate it?
- My Sweetwater subscription code doesn’t work, what should I do?
- Can I use Simply on more than one device?
- Which apps are included in my subscription from Sweetwater?
- How can I renew my Simply subscription if I purchased through Sweetwater?
- Other Common FAQs
- How do I cancel or refund my Simply subscription if I purchased through Sweetwater?