Account & billing, note recognition help, other technical issues
By Debra and 3 others4 authors58 articles
Log in to your Account
Log in on Multiple Devices
Add or Delete a Profile
Combine Accounts onto a Family Account
Reconnect to your Subscription
Recover Lost Progress
Renew your Subscription
Cancel your Simply Piano Subscription
Request a Refund for Simply Piano
Charged during your Free Trial
Learning with Simply Piano: The basics
Understanding Star Levels
What are 5-minute workouts?
Soloist and Chords - Choosing a Course Path
How does the Song Library work?
Can I schedule practice reminders?
Is the app available in other languages?
Is the app experience different for children?
My subscription was purchased through Sweetwater. How do I activate it?
My Sweetwater subscription code doesn’t work, what should I do?
How can I change the email address associated with my subscription?
Can I use Simply on more than one device?
Which apps are included in my subscription from Sweetwater?
How can I renew my Simply subscription if I purchased through Sweetwater?
Other Common FAQs & How to Contact Simply
How do I cancel or refund my Simply subscription if I purchased through Sweetwater?