Woohoo! We're super excited that you're continuing to learn piano with us. 🎶
Let's help get that subscription renewed for you!
My subscription has already run out
All good! Just hit "Go Premium" in the app menu or tap on any locked course. Then you can jump right back in where you left off. 💪
I already canceled my subscription renewal
No worries! We're happy you've had a change of heart 😄. If you have already canceled your subscription renewal but it's still active, here's how you can renew it:
For App Store Purchases
Launch the Settings app
Tap your name, then tap Subscriptions
Tap the name of the subscription that you want to renew
If different types of subscriptions are available, a list appears. Tap the option you want.
Tap Purchase
For Google Play Purchases
Open the Google Play Store app on your Android device
Tap the profile on the top right to make sure you’re signed in to the correct Google Account
Tap on the Account, followed by Payments & Subscriptions > Subscriptions
Tap the subscription you want to resubscribe to
Tap Resubscribe
Follow the instructions
Have more questions?
Chat: In the app, tap on Menu ☰ > Settings > Have a Question?
Email: piano@hellosimply.com