Note ❣️ Deleting your account doesn't cancel your subscription. If you have a subscription and would also like to delete your account, this article will help you take care of that first 😊
💳 Just want to remove your payment or card information? You don't need to delete your account to do this! Our support team can remove your card details for you - just reach out, and we'll take care of it. Deleting your account is permanent and will erase all your learning progress, so we'd recommend contacting us first if payment removal is all you need 😊
Need to delete the data associated with your account? No problem 😉
You can use either of the following two methods:
1) Delete your account in-app, by going to 'My Account' and tapping 'Delete account' --> Follow the instructions.
2) Reach out to our support team via e-mail and we'll be glad to help out.
This will delete your info for all our apps you've created account for including:
Simply Piano: Learn Piano Fast
Simply Guitar - Learn Guitar
Simply Sing - Learn to Sing
Simply Draw: Learn to Draw
Piano Maestro
Piano DustBuster
⚠️ ‼️ If you accidentally delete your account, we cannot restore it. All account information, including your app progress, will be deleted.
💡 For us to find the relevant account, please be sure to e-mail us from the e-mail address associated with your registered account
How to get in touch?
🎹 For Simply Piano, we're at piano@hellosimply.com
🎸 For Simply Guitar, we're at guitar@hellosimply.com
🎤 For Simply Sing, we're at sing@hellosimply.com
✏️ For Simply Draw, we're at draw@hellosimply.com