How do multiple profiles (Family Plan) work?
Want to learn a new skill together as a family? π Or maybe each of you wants to explore different skills at the same time? π Sounds like Family Plan could be the perfect fit! π¨βπ©βπ§βπ¦
With a Family Plan, your whole family can save their individual progress with up to 5 profiles on the same account, so everyone can track progress, learn at their own pace, and enjoy all of our apps together under one subscription. Just make sure to create an account with your email, and your family members just need to login with that same email address.
When subscribing, simply choose the Family Plan option. It includes full access to 5 premium profiles and all of our apps.
π Subscribing on iOS? We also offer a Duo Plan that gives you plus one additional family member premium access to Simply Piano only.
How do I create profiles for my family?
Getting started is simple. To add a new profile in the app:
Go to Menu
Add a Profile
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Do I need to share any login details with my family members?
To log in to a shared subscription, you'll need to share your email address and 4-digit code with your other family members. There's no password to share - just your email, which is all they need to sign in and pick their own profile.
The 4-digit code never expires, so they only need to enter it once per device. It's not the same as sharing a password, so your subscription and account stay secure.
Can I use the profiles from my other Simply subscriptions?
Of course! Just make sure you're logging in with the same e-mail address as the one associated with your subscription. Here are some more details.
I'm already on an Individual Plan. How can I upgrade?
To upgrade, head to Menu > Get Family Plan and follow the steps to switch.
Youβll unlock 5 premium profiles with full access to all our apps! π
Not sure which plan is right for you?
If you're still undecided between our Individual, Duo, and Family Plans, check out the differences here.
Have more questions?
Chat: In the app, tap on Menu β° > Settings > Have a Question?
Email: piano@hellosimply.com
