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Subscribing with Sweetwater
How do I cancel or refund my Simply subscription if I purchased through Sweetwater?
How do I cancel or refund my Simply subscription if I purchased through Sweetwater?
Debra avatar
Written by Debra
Updated over a week ago

We're so sad to see you go! 😢 If you've been experiencing a problem with the app, we'd be happy to look into it and help troubleshoot.

If you’re still looking to cancel or to request a refund, details are below:

Cancellation of your renewal

When purchasing a subscription via Sweetwater, the subscription won’t auto-renew so you don't have to worry about canceling it, it'll expire on its own. Feel free to contact us if you’d like to know the date that your subscription ends.

Requesting a refund

If your subscription was purchased via Sweetwater, be sure to reach out to Sweetwater’s support team to submit your refund request.

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Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? :)

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