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Lagging and Freezing on Apple Devices

Debra avatar
Written by Debra
Updated this week

Let's get that sorted for you! πŸ’ͺ

Try this first: Force close the app and reopen it

  • This can typically solve lagging or freezing issues in the app, or any other unusual behavior you might notice.

If that doesn't work: Delete and reinstall Simply Piano

  • Before you do this, just be sure to check which email you're logged into in the app under Menu > Settings > My Account as you'll need to log back in with the same email after you reinstall.

If the issue continues, let us know by tapping Menu > Settings > Have a Question? in the app. Be sure to include details about where in the app this is happening and what you're experiencing, as that will help us to find a fix.


Have more questions?

Chat: In the app, tap on Menu ☰ > Settings > Have a Question?



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