If your subscription code doesn’t work, please first double check that you’ve copied the code correctly from the email that you received from Sweetwater.

Each code can only be used once, so you might also want to check whether a family member may have activated your subscription already on your behalf.

If it still doesn’t work, get in touch with us & we’ll take a look!

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Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? :)