​​Check out our Help Center articles

Be sure to check out the articles in our Help Center before sending a support request to our team. In most cases, you'll be able to resolve the issue yourself! 💪

🎹 Our most common FAQs for Simply Piano

How to log in to your Account

How to Add or Delete a Profile

Note Recognition & MIDI Help

Learn with your Family (Multiple Profiles)

🎸 Our most common FAQs for Simply Guitar

How to log in to your account

How to tune your guitar

How to improve note recognition

Which kind of guitar can I use to learn?

I have a question about my subscription

For help with your subscription from Sweetwater, here is how to contact Sweetwater's support team.

Help, I can’t find what I’m looking for!

If you aren't able to find the answer within our Help Center articles, the fastest & easiest way to talk to us is through the app. We are available 24/7 to help with any account issues, technical questions, feature requests & more.

For Simply Piano, tap on Menu > Settings > Have a Question?

For Simply Guitar, tap on Menu > Have a Question?

For additional ways to get in touch, click here.

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