How to contact our support team

Contact us: How to get in touch with the Simply Piano or Simply Guitar support team

Debra avatar
Written by Debra
Updated over a week ago

Check out our Help Center articles

Everything you need is at your fingertips:

Be sure to check out our Simply Piano Help Center, our Simply Guitar Help Center, or our Simply Sing Help Center before sending a support request to our team.
In most cases, you'll be able to resolve the issue yourself! 💪

🎹 Our most common FAQs for Simply Piano:

🎸 Our most common FAQs for Simply Guitar:

🎤 Our most common FAQs for Simply Sing:


Talk to us through the app

If you aren't able to find the answer within our Help Center articles, the fastest & easiest way to talk to us is through the app.

We are available 24/7 to help with any account issues, technical questions, feature requests, help with product features, how to join our challenges & more.

For Simply Piano, tap on Menu ☰ > Settings > Have a Question?

For Simply Guitar, tap on Menu ☰ > Have a Question?

For Simply Sing, tap your profile avatar, then tap Contact Us


Chat to us in our Help Center

If you're using our Help Center, you can click on the speech bubble icon in the bottom-right corner of any article to chat to us.


Join our Facebook Community

You can connect with thousands of other learners by joining our Facebook Community groups.

Whether you have feedback or questions about the app, or you'd like some piano learning tips, our Facebook Community is here to support you. Feel free to also post your videos of your awesome playing in the groups!


Email our team

If you'd prefer to send an e-mail to our team, make sure to use the relevant app's e-mail address:

Simply Piano - piano@hellosimply.com

Simply Guitar - guitar@hellosimply.com

Simply Sing - sing@hellosimply.com



Have more questions? You can talk to us through the app:

For Simply Piano, tap on Menu > Settings > Have a Question?

For Simply Guitar, tap on Menu > Have a Question? :)

For Simply Sing, tap your profile avatar, then tap Contact Us


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