Check out our Help Center articles

Be sure to check out the articles in our Simply Piano Help Center or our Simply Guitar Help Center before sending a support request to our team. In most cases, you'll be able to resolve the issue yourself! 💪

🎹 Our most common FAQs for Simply Piano:

How to subscribe to Simply Piano

How to log in to your account

How to cancel your subscription

How to request a refund

Payment issues when subscribing

Note Recognition & MIDI Help

🎸 Our most common FAQs for Simply Guitar:

How to subscribe to Simply Guitar

How to log in to your account

How to cancel your subscription

How to request a refund

How to start a free trial

How to improve note recognition

Can I play with an electric guitar?

Talk to us through the app

If you aren't able to find the answer within our Help Center articles, the fastest & easiest way to talk to us is through the app. We are available 24/7 to help with any account issues, technical questions, feature requests & more.

For Simply Piano, tap on Menu > Settings > Have a Question?

For Simply Guitar, tap on Menu > Have a Question?

Chat to us in our Help Center

If you're using our Help Center, you can click on the speech bubble icon in the bottom-right corner of any article to chat to us.

Join our Facebook Community

You can connect with thousands of other learners by joining our Facebook Community groups. Whether you have feedback or questions about the app, or you'd like some piano learning tips, our Facebook Community is here to support you. Feel free to also post your videos of your awesome playing in the groups!

Simply Piano Facebook Community 🎶

Simply Guitar Facebook Community 🕺

Email our team

If you'd prefer to send an email to our team, make sure to use the relevant app email address:

Simply Piano - piano@hellosimply.com

Simply Guitar - guitar@hellosimply.com

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Have more questions? You can talk to us through the app:

For Simply Piano, tap on Menu > Settings > Have a Question?

For Simply Guitar, tap on Menu > Have a Question? :)

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