This article will show you how to:

  1. Create an account

  2. Log into a new phone/tablet / log back in after reinstalling

  3. Check which email you used on another device

  4. How to log back in, if you logged out by mistake

I'm new, how do I create an account?

  1. To create an account, tap Menu () > Settings > Create Account

  2. Enter your email address

  3. Enter the 4-digit code which will be sent to that same email address. If you don't receive the code, check other email folders such as 'Spam', 'Promotions', 'Ads' etc.

Note: You do not need a password to login to Simply Piano. You will only ever need your email address and the 4-digit code, which will be re-emailed to you anytime you need to login again.

How do I log into a new phone/tablet? How do I log back in after reinstalling?

  1. Press 'Already a Member' just below 'Get Started' on the opening screen of the app

  2. Enter the original email you used as your login

How can I see which email I used to log into my other device?

  1. On your other phone/tablet, go to Menu () > Settings > My Account*

*If you see Anonymous written on the My Account page, that means the account wasn't linked to an email address and you'll need to add one to open your progress on another phone/tablet. Just press the edit icon to add an email.

I logged out by mistake, how do I log back in?

  1. Tap Menu () > Settings > Create Account

  2. Enter the original email you used as your login

  3. Enter the 4-digit code which will be sent to that same email address. If you don't receive the code, check other email folders such as 'Spam', 'Promotions', 'Ads' etc. 

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Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? :)

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