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Log in to your Simply Piano Account
Log in to your Simply Piano Account
Josh avatar
Written by Josh
Updated over 3 weeks ago

🇫🇷 🇪🇸

Let's get you all logged into the app so you can enjoy learning piano with us! 🎶 🏆

I'm new, how do I create an account?

  1. To create an account, tap Menu ☰ > Settings > Create Account (or if you don't see 'Settings', head straight to Menu ☰ > Create Account)

  2. Enter your email address

  3. Enter the 4-digit code which will be sent to that same email address. If you don't receive the code, check other email folders such as 'Spam', 'Promotions', 'Ads' etc.

💡 To log into Simply Piano, you will only ever need your email address and the 4-digit code, which we will email to you anytime you need to log in again 🤩

I subscribed online, how do I log in?

Simply Piano is available on mobile & tablet devices, as well as Google Chromebooks. After subscribing online:

  1. On your mobile/tablet, download the app from the Apple App Store or Google Play Store

  2. Press 'Already a Member' just below 'Get Started' on the opening screen of the app

  3. Enter the email address that you entered when you subscribed

  4. Enter the 4-digit code which will be sent to that same email address. If you don't receive the code, check other email folders such as 'Spam', 'Promotions', 'Ads' etc.

How do I log into a new phone/tablet? How do I log back in after reinstalling?

  1. Press 'Already a Member' just below 'Get Started' on the opening screen of the app

  2. Enter the original email you used as your login

How can I see which email I used to log into my other device?

On your other phone/tablet, go to Menu ☰ > Settings > My Account* (or if you don't see 'Settings', head straight to Menu ☰ > My Account)

*If you see Anonymous written on the My Account page, that means the account wasn't linked to an email address and you'll need to add one to open your progress on another phone/tablet. Just press the edit icon to add an email.

I logged out by mistake, how do I log back in?

  1. Tap Menu ☰ > Settings > Create Account (or if you don't see 'Settings', head straight to Menu ☰ > Create Account)

  2. Enter the original email you used as your login

  3. Enter the 4-digit code which will be sent to that same email address. If you don't receive the code, check other email folders such as 'Spam', 'Promotions', 'Ads' etc.

Other helpful articles

> Subscribing to Simply Piano

> How to login on another device

> Reconnect to your subscription if you've lost premium access

> Understand the difference between an Individual or Family plan

Have more questions?

Chat: In the app, tap on Menu ☰ > Settings > Have a Question?

Email: piano@hellosimply.com

This article also refers to those searching in additional languages e.g. connecter à votre compete, créer un compete, reconnecter, déconnecté, iniciar sesión en tu cuenta, crear una cuenta, volver a iniciar sesión, ein konto erstellen, melde dich in deinem konto an, account aanmaken.

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