How do multiple profiles work?
What a beautiful thing - a home full of artists! Your whole family can save their individual progress and draw at their own pace, with up to 5 profiles on the same Simply Draw subscription. Just make sure to create an account with your email, and your family members just need to log in with that same email address.
Each family member can also install the apps on their own devices, making it convenient for everyone to learn independently.
How do I create profiles for my family?
Getting started is simple. When you first install the app, you'll create your first profile.
To add more profiles:
Press your avatar at the top left corner of the app
Then, click Add Profile
Do I need to share any login details?
To log in to a shared subscription, you'll need to share your email address and 4-digit code with your other family members. There's no password to share, just your email, which is all they need to sign in and pick their own profile.
The 4-digit code never expires, so they only need to enter it once per device. It's not the same as sharing a password, so your subscription and account stay secure.
💡 Troubleshooting Tip: If family members cannot access the subscription, ensure they are logging in with the email address linked to the original subscription. On the original device, tap your Avatar (top left) > Settings (top right) to verify the email.
Can I use the profiles from my other Simply subscriptions?
Of course! Just make sure you're logging in with the same e-mail address as the one associated with your subscription.
Here are some more details.
I'm currently on a Draw-Only Plan. Can I still share my subscription?
Yes! All Simply Draw-only subscriptions include premium access for up to 5 profiles on the same account. It just means that those profiles are limited to Simply Draw.
Just share your email address and 4-digit code with your other family members, so that they can sign in and access their own profile.
I'd like access to other Simply apps too. How do I get a Family Plan?
If you're currently on a Simply Draw-only subscriptions, but would like access to other Simply apps too, you'll need a Family Plan. There's no direct upgrade option, so the steps on how to switch depend on where you are in your current subscription:
🗓️ Your subscription is expiring soon (or has already expired)
Turn off your auto-renewal so it doesn't renew, then once your current plan has expired, download Simply Piano or Simply Guitar and subscribe to the Family Plan through that app 🙌.
⏳ You still have a lot of time left on your subscription (e.g. several weeks or months)
Don't just turn off auto-renewal, you'd end up paying for both your Draw subscription and a new Family Plan at the same time. Instead, get in touch with us and a teammate will cancel your current subscription from today with a pro-rated refund, so you can switch to the Family Plan straight away without double-paying.
👉 Heads up: There's no Duo Plan for Simply Draw. The only way to get multi-app access is the Family Plan.
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com