Let's get you all logged in so you can begin drawing with us!
I just downloaded the app. How do I create an account?
I just downloaded the app. How do I create an account?
Easy peasy! Just tap on 'Get Started' and follow the steps :)
I'm already using the app. How do I create an account?
I'm already using the app. How do I create an account?
Tap your avatar at the top-left
Press 'Settings' (top-right)
Tap 'Sign Up'
Enter your e-mail address and press 'Sign Up'. Make sure there are no typos as that's where you'll get your sign-in code 🔢
Note: To login to Simply Draw, you will only ever need your email address and the 4-digit code, which we will email to you anytime you need to login again 🤩
I logged out by mistake. How do I log back in?
I logged out by mistake. How do I log back in?
On the screen, tap the 'Sign in' button (next to 'Get Started')
Then enter the same email address that you used for purchasing
If you signed in with your Apple ID and you chose to hide your email, you'll need to click the Apple ID button and login using that method instead
⚠️ Important: If you already have a Simply subscription, make sure you're typing in the e-mail address associated with that subscription. In most apps you'll find it under 'My Account'.
How can I check which account I'm logged in to?
How can I check which account I'm logged in to?
To check which account you're logged in with, tap your Avatar (top left) > Settings (top right). At the top of the menu, you'll see your email address.
👉 Need help changing your email address to something else? Reach out to our team and we'll update it for you!
👉 Seeing a strange email address (like random123@privaterelay.appleid.com)? This means that you used the Apple sign-in option to login and you chose to hide your email address. Reach out to us, and we can help you connect an email address to your account!
💡 Heads up - Simply Draw is only available on iPhones & iPads.
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com