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Turn off the subscription renewal for Simply Draw

Billing/cancellations: How to cancel your Simply Draw subscription renewal

Written by Debra
Updated yesterday

⚠️ Uninstalling or deleting the app does not automatically cancel your subscription. First, you'll need to follow the steps below.

To cancel your subscription and stop it from renewing after the current period ends, just follow the steps below ⬇️. The same steps also work to cancel your free trial and avoid being charged (as long as you cancel the trial at least 24 hours before the trial ends).

But if you're canceling because of an issue with the app, speak to us first, as we'd love to solve it for you!

Looking for instructions on how to request a refund? See here instead.

For App Store Purchases 🍏

  1. Launch the Settings app on your iPhone or iPad

  2. Tap your name

  3. Tap on Subscriptions and choose Simply Draw

  4. Tap on "Cancel Subscription"

For Google Play Purchases 🤖

  1. Open the Google Play Store app on your Android device

  2. Tap the profile on the top right to make sure you’re signed in to the correct Google Account

  3. Tap on the Account, followed by Payments & Subscriptions

  4. Select Simply Draw

  5. Tap Cancel subscription

  6. Follow the instructions

For Direct Credit Card Purchases 💳

Contact our support team, either through the app or via e-mail (draw@hellosimply.com) and we'll get that canceled for you 💪

For PayPal Purchases 💲

1. Log in to your PayPal account

2. Click the gear icon ⚙ on the top right corner of the page to view your account

3. Click Payments

4. Then click Automatic Payments

5. Select the JoyTunes merchant (or Simply by JoyTunes) and click Cancel

6. Follow the instructions to cancel the subscription

Important: What happens when you cancel?

  • Canceling your subscription does not stop it immediately

  • Your subscription will remain active until the end of your current billing period

  • You’ll continue to enjoy full access until that date

  • After that, your subscription will end, and you won’t be charged again

👉 This means that in most cases, plan changes take effect after your current subscription ends.

If you need help with a different arrangement, feel free to reach out to our support team. We’re happy to help ☺️

Having trouble canceling your subscription?

Just let us know! Our team can look up your account with the email registered in the app or the details on your receipt. Contact our support team, either through the app or via e-mail (draw@hellosimply.com) and we'll get that canceled for you 💪

Have more questions?

Chat: In the app, tap on your Avatar > Settings > Contact Us

Email: draw@hellosimply.com

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