🎯 This article is for learners requesting a refund at the beginning of their subscription. If you were searching for steps on how to cancel the renewal of your subscription, see here.
We're so sorry to see you go 😞 If you've been experiencing a problem with the app, we'd be happy to look into it and help troubleshoot 🙏
If you'd still like a refund, just follow the steps below.
Apple (App Store) purchase:
With just a few quick steps, you can request a refund from Apple:
Go to Apple's problem reports page: http://reportaproblem.apple.com/
Log in with your Apple ID username (typically your email address) and password
Tap or click "I'd like to"
Choose "Request a refund"
Choose the reason why you want a refund, then choose Next
Choose Simply Draw, then choose Submit
You can also speak directly with Apple Customer Support.
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com