Request a Refund for Simply Draw

Billing/refunds: How to request a refund for your Simply Draw subscription

Debra avatar
Written by Debra
Updated over a week ago

๐ŸŽฏ This article is for learners requesting a refund at the beginning of their subscription. If you were searching for steps on how to cancel the renewal of your subscription, see here.

We're so sorry to see you go! If you've been experiencing a problem with the app, we'd be happy to look into it and help troubleshoot.

If you'd still like a refund, just follow the steps below.

Apple (App Store) purchase:

With just a few quick steps, you can request a refund from Apple:

  1. Go to Apple's problem reports page:

  2. Log in with your Apple ID username (typically your email address) and password

  3. Tap or click "I'd like to"

  4. Choose "Request a refund"

  5. Choose the reason why you want a refund, then choose Next

  6. Choose Simply Draw, then choose Submit

You can also speak directly with Apple Customer Support.

Have more questions? You can talk to us through the app. Tap on Profile > Contact Us :)

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