β οΈ Uninstalling or deleting the app does not automatically cancel your subscription. First, you'll need to follow the steps below.
To cancel your subscription and stop it from renewing after the current period ends, just follow the steps below β¬οΈ. But if you're canceling because of an issue with the app, speak to us first, as we'd love to solve it for you!
Looking for instructions on how to request a refund? See here instead.
For App Store Purchases π
Launch the Settings app on your iPhone or iPad
Tap your name
Tap on Subscriptions and choose Simply Draw
Tap on "Cancel Subscription"
Having trouble canceling your subscription?
Just let us know! Our team can look up your account with the email registered in the app or the details on your receipt. Contact our support team, either through the app or via e-mail (draw@hellosimply.com) and we'll get that canceled for you πͺ
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com