Skip to main content
Error Downloading Assets
Josh avatar
Written by Josh
Updated this week

Don't worry - we've got this one! If you see "Error Downloading Asset", that usually means there's an issue with your internet connection, so let's start by checking that.

If your internet connection is working, try to:

  1. Hard-close the app and restart it

  2. If restarting the app doesn't work, try to reinstall the app

Make sure to create an account first to save your progress!

After the reinstall, log in with the same account again to continue.


Have more questions?

Chat: In the app, tap on Menu ☰ > Have a Question?


Did this answer your question?