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Error Downloading Assets
Josh avatar
Written by Josh
Updated over 6 months ago

Don't worry - we've got this one! If you see "Error Downloading Asset", that usually means there's an issue with your internet connection, so let's start by checking that.

If your internet connection is working, try to:

  1. Hard-close the app and restart it

  2. If restarting the app doesn't work, try to reinstall the app

Make sure to create an account first to save your progress!

After the reinstall, log in with the same account again to continue.


Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at guitar@hellosimply.com.


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