We're so sorry you ran into trouble subscribing - we're happy to help you get set to learn piano.
If you're making an App Store (iOS) or Google Play (Android) purchase...
Here are tips to get that taken care of for you to start learning:
If you're making a credit/debit card purchase...
Please send us a message through the app and we'll help you take care of that error and get started playing (Tap Menu > Settings > Have a Question?).
Please note Apple and Google Play do not support purchases in every country. These are the countries that Apple supports and these are the countries Google Play supports.
If Simply Piano isn't the right fit for you, you can request a refund, or cancel your subscription renewal.
Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? :)