We know the internet can be a busy place - and some websites might look like theyâre connected to Simply, even when theyâre not.
Hereâs an easy guide to make sure youâre on an official Simply site.
đ§ The golden rule
If the website address ends with hellosimply.com, itâs one of ours đ
That includes our main site and lots of helpful sub-pages, like:
đ As long as the part before the first / says hellosimply.com, youâre good to go.
đ€ âThis looks like Simply⊠is it?â
Not every website that mentions Simply or our apps is run by us - even if it looks familiar.
If the address doesnât end with hellosimply.com, itâs not an official Simply website. (Website names can be a little sneaky sometimes!)
đł Signed up somewhere else?
If you bought a subscription on a website that doesnât end in hellosimply.com, that subscription isnât with Simply.
In that case, the best next step is to reach out to the support team of the website you signed up with - theyâll be able to help with your account and billing questions.
đ Not sure? Weâve got you
If youâre ever unsure whether a website is official, just get in touch with us. Weâre always happy to help you find the right place đ¶đ
Have more questions?
Chat: In the app, tap on Menu â° > Help & Support
Email: piano@hellosimply.com
