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How to use Simply Sing with my other Simply subscriptions

Family Plan Subscriptions

Written by Debra
Updated over a week ago

💡 Simply subscribers with a Family Plan enjoy access to all of our apps within one subscription!

Here’s how to make sure you’re all set up (and what to do if things aren’t working as expected).


✅ Is Simply Sing included within other Simply subscriptions?

Yes - if you're on a Family Plan!


That means if you subscribed to Simply Piano or Simply Guitar using the Family Plan option, you already have access to all our apps, including Simply Sing.

💡 Heads up: A standalone Simply Sing subscription only gives you access to Simply Sing - it doesn’t include access to our other apps.

Simply Sing subscriptions can include up to 5 profiles, but they don’t provide access to our other apps.

If you’d like one subscription that works across all of our apps, you’ll need a Family Plan purchased through Simply Piano or Simply Guitar.


🔐 How do I access Simply Sing?

Just make sure you're logged in with the same email address you used to subscribe to your Simply Family Plan.

You can check which email you're logged in with in most apps by going to:
​Settings > My Account


🛠️ I have a Family Plan, but can't access Simply Sing 🤔

No worries - this is usually just a login mix-up. Try this:

  1. In Simply Sing, tap Profile

  2. Then tap Log out

  3. Next, press Log In (top right)

  4. Log in using the same email address as your Family Plan subscription

Once you’re logged in with the correct email, if you go to Profile > Account you should see your status set to “Premium” or "Family". If it says “Free Account” or “Expired Account”, you're still not on the right email.


❓ What if I'm not on a Family Plan?

If you’re on an Simply Sing-only plan, you won’t be able to access our other apps just yet.

If you want a Family Plan (which includes all of our apps 🤗), it's easy to switch!

🟣 If you have a Simply Sing-only or Simply Draw-only subscription:

  • Cancel your current subscription

  • Download one of our other apps (Simply Piano or Simply Guitar)

  • Subscribe to the Family Plan through that app to get full access to all our apps 🙌

🟡 If you have a Simply Piano or Simply Guitar subscription:

  • Open the app you’re using

  • Go to Menu > Get Family Plan

  • Follow the steps to upgrade

Once you're on the Family Plan, you’ll unlock Simply Sing automatically (along with our other apps)!


Have more questions?

Chat: In the app, tap on Profile > Chat with us 24/7


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