Your subscription is applied to the account you are logged into in Simply Guitar when you subscribe.
Separate from your Apple ID, you need to be logged into this account in the app (including on additional devices) to access your subscription.
Tap Menu (☰) > Manage to see which account you used to log in
Make sure you are logged in with the same account you used to purchase your Membership (if not, please log in with the correct account)
Click on "Restore purchases"
If you still can't access the Premium lessons, please contact us in the app by tapping on Menu > Have a Question?
Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at guitar@hellosimply.com.