Profiles are the perfect way to personalize the journey for you and each of your family members. 👨👩👧👦 Each of you can create a profile to progress at your own pace. You can even play at the same time on different devices and your progress will be saved, no problem! 💾
Adding profiles
To add a profile, tap the Menu > Manage > Add Profiles
Add your name, age, and choose your avatar
Note: If you are on an Individual Plan, you will still be able to create basic profiles, but you'll need to be on a Family Plan for full access to 5 premium profiles. To upgrade, enter any basic profile and click on any premium content to display the 'switch to family plan' screen.
Deleting Profiles
To delete a profile:
Tap Menu > Manage > Edit
Select the profile you'd like to delete and press Delete on the bottom right corner
Confirm that you want to delete this profile by typing “DELETE” and clicking submit.
Note: When a profile is deleted from your account, we cannot restore it. If you have this profile in our apps Simply Piano, Simply Sing, Simply Draw, or Piano Maestro, it will also be deleted there too.
Have more questions?
Chat: In the app, tap on Menu ☰ > Have a Question?
Email: guitar@hellosimply.com