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I upgraded my membership but I don’t have access to the Premium lessons
I upgraded my membership but I don’t have access to the Premium lessons
Liran avatar
Written by Liran
Updated over a week ago

Your subscription is applied to the account you are logged into in Simply Guitar when you subscribe.

Separate from your Apple ID, you need to be logged into this account in the app (including on additional devices) to access your subscription.

  • Tap Menu () > Manage to see which account you used to log in

  • Make sure you are logged in with the same account you used to purchase your Membership (if not, please log in with the correct account)

  • Click on "Restore purchases"

If you still can't access the Premium lessons, please contact us at guitar@hellosimply.com.


Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at guitar@hellosimply.com.


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