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I subscribed but I don’t have access to the Premium lessons
I subscribed but I don’t have access to the Premium lessons
Josh avatar
Written by Josh
Updated over 5 months ago

Don't worry, we'll get you back to your guitar lessons. Your subscription is saved to the account you created in Simply Guitar.

Separate from your Apple ID, you need to be logged into this account in the app (including on additional devices) to access your subscription.

  • Tap Menu () > My Account to see which account you used to log in

  • Make sure you are logged in with the same account you used to purchase your subscription (if not, please log in with the correct account)

  • If you can't find the email address you're account is on, just tap on "Restore Purchases"

If you still can't access the Premium lessons, please contact us at guitar@hellosimply.com.


Have more questions? In-app chat is available 24/7 for Simply Guitar subscribers - just tap on Menu > Have a Question? We’re also happy to hear from all our learners via email at guitar@hellosimply.com.


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