Simply Draw needs access to your camera and photos to let you photograph your drawings and save them to your Journal 📸. If you're seeing a permission error or the camera isn't opening, follow the steps below for your device.
🍏 On iPhone or iPad (iOS)
Open the Settings app on your device
Scroll down and tap Apps
Find and tap Simply Draw
Make sure the Camera is toggled on — this allows Simply Draw to take photos of your drawings
Head back to Simply Draw and try again
🤖 On Android
Open the Settings app on your device
Tap Apps (or Application Manager, depending on your device)
Find and tap Simply Draw
Tap Permissions
Make sure Camera is set to Allow
Return to Simply Draw and try again
Still having trouble?
If this didn't, reach out to us and include:
Your device model (e.g. iPhone 15, Samsung Galaxy S23)
Your software version (e.g. iOS 17, Android 14)
A description of what happens when you try to open the camera - does it show an error, go blank, or nothing at all?
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com