Not sure if your subscription is active? You can check your account status in just a few taps.
Check your subscription status
Open the Simply Draw app
Tap your Avatar (top left corner)
Go to Settings
At the top of the screen (right above your email), you’ll see your account status:
Premium Account → you have an active, paid subscription ✅
Basic Account or Expired Account → there’s no active subscription on this account
Seeing the wrong status?
If you expected to have Premium but don’t see it:
Make sure you're logged in with the same email you used to subscribe
Tap Restore Purchases in Settings - this usually fixes the issue 🔄
If it’s still not working, feel free to reach out to us, we’ll be happy to help!
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com
