If the app can't hear you sing at all, don't worry. Let's turn on all the correct settings so you can begin getting feedback from Simply Sing 💪
🍏 iOS:
👉 Enable Microphone and Speech Recognition Permissions
Open Settings
Tap Privacy & Security
Tap Microphone > Toggle Simply Sing microphone access to ON
Go back
Tap Speech Recognition > Toggle Simply Sing speech recognition to ON
* Don't see these settings at all? This could be related to parental controls. Go to Settings > Screen Time > Content & Privacy Restrictions > make sure Simply Sing has access allowed for Microphone and Speech Recognition.
👉 Turn Sound Recognition Off
Open your device's Settings app
Tap Accessibility
Turn the Sound Recognition toggle OFF
🤖 Android:
👉 Enable System-Level Microphone Permission
Open Settings
Tap Security & Privacy
Tap Additional Privacy Controls
Toggle on microphone access
👉 Grant App-Specific Microphone Permission
Open Settings
Tap Apps
Tap Simply Sing
Tap Permissions
Tap Microphone and make sure permission is set to Allowed
If your microphone is on and you are still experiencing recognition issues, try our tips to improve note recognition.
Of course, if you need further help with note recognition, our support team will be happy to solve this for you. 🙌
Have more questions?
Chat: In the app, tap on Profile > Chat with us 24/7
Email: sing@hellosimply.com