Profiles are the perfect way to personalize the journey for you and each of your family members. 👨👩👧👦 Each of you can create a profile to progress at your own pace. You can even draw at the same time on different devices and your progress will be saved, no problem!
Adding profiles
To add a new profile:
Tap your Avatar > Add Profile
Select your avatar, add your name, and age
Tap Create Profile
Now you're all set to begin your drawing journey! If you encounter issues with subscription transfers or other account features, force close and reopen the app to refresh profile updates.
Deleting Profiles
To delete a profile:
Tap your Avatar > Add Profile
Click Settings
Tap Edit profiles
Press the pencil icon on the relevant profile ✏️
Press Delete profile in the top right corner
Confirm that you want to delete this profile by typing “DELETE” and clicking Delete Profile.
⚠️ ‼️ When a profile is deleted from your account, we cannot restore it. If you have this profile in our other apps Simply Piano, Simply Guitar or Simply Sing, it will also be deleted there, along with your app progress.
Reset Your Progress
If you're looking for a fresh start, go ahead and create a new profile by going to your Avatar > Add Profile. You can also delete the original profile that has your progress if you'd like.
Have more questions?
Chat: In the app, tap on your Avatar > Settings > Contact Us
Email: draw@hellosimply.com