We've got this - you'll be back to singing with full access to all our awesome courses and features in no time!
For Apple purchases:
Make sure your device is logged onto the same Apple ID that purchased the subscription.
Open Simply Sing and tap the Profile > Restore Purchases.
You will be prompted to confirm switching to the subscribed account. Just confirm that to switch to the account the subscription is on 💪
For Google Play Purchases:
Make sure your device is logged onto the same Google Play account that purchased the subscription ✅
Open Simply Sing and tap the Settings > Restore Purchases.
Your subscription will be applied to the account you are logged into, which you can check in the app under Menu > Account.
Have more questions?
Chat: In the app, tap on Profile / Settings > Have a Question
Email: sing@hellosimply.com