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Lagging and Freezing Issues

Debra avatar
Written by Debra
Updated over a week ago

Let's get that sorted for you! πŸ’ͺ

First, try to force close the app and reopen it, as often that does the trick.

Please do not try deleting the app without speaking to us first, because this will mean that all your journal photos will be deleted too.

To chat to us, tap on your Avatar > Settings > Contact Us, or email draw@hellosimply.com
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Have more questions?

Chat: In the app, tap on your Avatar > Settings > Contact Us


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